HOSQUE / HELP & KNOWLEDGE

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Find practical answers about choosing, setting up and managing your infrastructure.

26 answers found

Monitoring-DiensteServices
Does monitoring resolve incidents automatically?

Monitoring detects conditions and sends notifications. Response, automation and on-call ownership need separate definition.

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Monitoring-DiensteServices
Which checks should come first?

Start with critical user journeys, service access and failure indicators such as full disks. Tune alerts to avoid unnecessary noise.

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InfrastrukturberatungServices
What should I prepare for a review?

Share architecture, key metrics, budget range, goals and constraints. Sensitive access credentials are not needed for an initial review.

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InfrastrukturberatungServices
What deliverables can I expect?

Depending on scope, outputs can include an architecture proposal, options comparison and implementation steps. Agree deliverables at the start.

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DatenwiederherstellungServices
Is recovery guaranteed?

Results depend on overwritten data, media condition and failure type. Recoverability cannot be guaranteed before assessment.

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DatenwiederherstellungServices
What should I do when I notice data loss?

Stop unnecessary writes to the affected environment. Record errors, recent actions and the last working time for assessment.

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SicherheitsauditsServices
Is an audit the same as a penetration test?

Configuration review and penetration testing have different scopes. Define methods, targets and authorization at proposal stage.

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SicherheitsauditsServices
Does the review include remediation?

Reporting and applying fixes may be separate work. Agree response, retesting and deliverables at the start.

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ServeradministrationServices
Are application bugs included?

Operating-system maintenance and application development are different. State supported services and application boundaries in the offer.

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ServeradministrationServices
How should server access be shared?

Use scoped accounts and appropriate secure access methods. Do not put passwords in public requests or email messages.

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Backup-DiensteServices
Is a snapshot the same as a backup?

Snapshots often share dependencies with their source platform. Assess an independent backup with separate failure domains and recovery policy.

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Backup-DiensteServices
How often should backups run?

Define acceptable data-loss time, then choose frequency around change rate, retention cost and restore needs.

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